Question:
Jim,
Reading your articles on VAWatchdog and slowly but surely learning just how to go about filing a disability/comp claim.
I've got a question: OK, I've read through John D. Roche's 'The Veteran's Survival Guide' and he mentioned formal and informal claims. According to what I gather from his book, he recommends filing an informal claim due to the fact that it is one of the best tools that a Veteran can use as it defines an intent to apply for benefits under the laws administered by the VA. The VA must then formalize the application by sending the Veteran the appropriate form. Sounds to me like this immdediatley puts the ball into the VA's court and triggers the 'Duty to Assist' among other specifics on their part. Have I got that right, or am I totally deluded? ;>) Thanks again for the great info.
Answer:
Totally deluded? Probably not. But, I hadn't heard that one before and I don't agree. In my experience, a claim is a claim. The formal v. the informal is a detail of paper. Let's look at the regulations...
§3.150 Forms to be furnished.
(a) Upon request made in person or in writing by any person applying for benefits under the laws administered by the Department of Veterans Affairs, the appropriate application form will be furnished.
§3.151 Claims for disability benefits.
(a) General. A specific claim in the form prescribed by the Secretary must be filed in order for benefits to be paid to any individual under the laws administered by VA. (38 U.S.C. 5101(a)). A claim by a veteran for compensation may be considered to be a claim for pension; and a claim by a veteran for pension may be considered to be a claim for compensation. The greater benefit will be awarded, unless the claimant specifically elects the lesser benefit.
§3.155 Informal claims.
(a) Any communication or action, indicating an intent to apply for one or more benefits under the laws administered by the Department of Veterans Affairs, from a claimant, his or her duly authorized representative, a Member of Congress, or some person acting as next friend of a claimant who is not sui juris may be considered an informal claim. Such informal claim must identify the benefit sought.
Upon receipt of an informal claim, if a formal claim has not been filed, an application form will be forwarded to the claimant for execution. If received within 1 year from the date it was sent to the claimant, it will be considered filed as of the date of receipt of the informal claim.
How should you interpret the gobbledygook above?
In 3.150 VA says there's a form.
In 3.151 VA says that you must complete a form to make a claim.
In 3.155 VA says that if you make an informal claim (defined as almost any communication w/o a form) they will send you the form. And further, if you return in within a year, the start date of any benefit is the same.
I don't see it as triggering a Duty To Assist different than any other trigger. The duty to assist happens in either case. And, duty to assist really doesn't amount to much unless and until you're bogged down in appeals at higher levels...then it's a nice legal point for your lawyer to argue. I advise that a claimant not depend on any "duty to assist" and be ready to gather all their evidence for themselves. If one depends on VA to help them...it's sort of like asking the nice folks at the IRS to go ahead and calculate your taxes for you.
I try to avoid letting your claim get to a point where you have to think of such legal concepts as the duty to assist. If you've read my stuff you probably know I like to overwhelm with perfect evidence early on. If a Vet files the application and soon after sends VA medical records, nexus letters (if necessary), any relevant records about duty stations or combat and in-depth details of the claimed condition...medications, therapy and so on...you are likely to achieve a fair settlement straight away.
We have to remember that many VA claims are settled at the first pass. It's sometimes hard to believe but it's true. If there's any sort of flaw in the original application the nightmares begin. I hear from Vets every day who filed a claim and did nothing else. They thought it was the job of the VA or their VSO to bird dog all that paper and they are always shocked when they don't prevail. I say go for the full frontal assault straight away and you'll be enjoying your benefit while others are trying to make VA assist them.