Question:
Jim,
I am a veteran. From the time I was discharged I attempted to get Va disability benefits and keep getting told that I did not qualify or that they would approve benefits for someone like me. Finally March 19 1984 I completed the forms with a VA representative that came to the unemployment office and sent them in to the VA. I never heard anything and when I attempted to call for information got the run around and this happened for years. Meanwhile I had to try and continue working to support my family and then I could not continue. Finally I called again and was told that they had not record of my ever filing and I gave up! I filed for Social Security benefits because my condition had led to my falling on the job and that was the final straw for me that pushed my condition over the edge.
Since then I have had several surgeries and the doctors that treated me are among the best in thee fields in the nation. They gave me the grim news that I would never be able to work again and that the pain I suffered was going to always be an issue. After attempting every conservative medical intervention and many other things that I did not respond to favorably a regiment of medications was found to work and I began to regain my strength as I could move about more often and my level of independence had improved. In September of 2006 I had to seek assistance from my local VA Medical Center because my wifes insurance was gone and I had no way of continuing with my medications.
I explained the necessity of being maintained on this regiment and they assured me that they could continue it. Well they did so until May of 2007 when they stopped the medication without ant warning and left me to go through serious withdrawal for nearly 3 weeks. I asked for an emergency appointment from the pain clinic and they begun to play games with my medications. First telling me that they would never place me back on the medications and then giving them back. All along I knew that it was due to cost and a Dr. who works with them told my wife and I that was the reason.
I tried resolving the situation through the patient advocates but never could get them. So I wrote to a couple of my Senators for help only to find out that they are allowed to investigate themselves and provide a response. Needless to say since then I had been treated poorly and finally attempts were made to accuse me of being a drug addict and they have stopped my treatment and medications altogether. Now I lay here in inhumane pain! My body is turning against me and my other health issues are suffering as well! I can not believe this mess. I have never used drugs in my life or abused any of my medications.I have been under treatment for better than 15 years for my problems before coming to the VA and all of my doctors would swear to the fact that I have always done what I was instructed and there have never been any signs or evidence of my abusing anything!
I feel that they are attempting to do this to provide them with an excuse for why I have been treated the way I have been in order to dismiss my complaint. The amount of pain I suffer from is enough to make a person take there own life and I don't know how long I can endure this without treatment. I have written the Director and the Doctors and well as made phone calls to them. No one will respond with a call back or a written letter. Last week I had to ambulanced to the local emergency room because of chest pains I know were brought on by the amount of stress the pain is placing on my system. I need help in trying to resolve this matter.
Answer:
Your situation is a difficult one.
First, I have to tell you that I have never seen any treatments or medications withheld by VA because of costs. This is a common theory or rumor with veterans who are unhappy with the care they receive. The truth is that civilian insurers are much more likely to attempt to control an individual patient's expenses than the VA. The VA isn't in the business for a profit and I see expensive therapy every day offered with no individual consideration of costs.
To rely on that theory reduces your credibility in the system. It simply isn't true.
Different physicians have different opinions of a given patient's needs. If your civilian doctors were treating you with some medications and your VA doctors don't agree with that, you're experiencing a common issue that may happen any time you see a different physician.
It's often observed that many civilian physicians will give a demanding patient what he wants because that's what they're paid to do. VA physicians work with a diffeent perspective and give a patient what they believe he needs, not what he wants.
This is particularly true in the arena of narcotic pain medicines. I do know that many VA doctors are very controlling in their prescribing of narcotics. I also know that I have personally observed pain medications given to patients who were obviously in need and no thought was ever given to the cost. The decision to prescribe is more often made on need in the VA system than any other reasoning.
There are no non-physician administrators in the system who can alter a physician's prescribing methods so long as that physician is practicing good medicine.
Your only options are to work with your doctors to determine what your needs are. You won't determine that, your physicians will. If you aren't happy with what a particular physician is prescribing, you have a right to question that for a review by his boss. Each VA hospital has patient advocates who will assist you with filing any necessary complaints and so on. How to seek help from a patient advocate is plainly posted in all VA health facilities. I've often referred veterans to patient advocates and the reports that come back to me are overwhelmingly positive.
Your best bet is to partner with the physicians who are treating you and trust their judgment. The great majority of health care at our VA is outstanding and better than the civilian equivalent.