Question:
Jim,
I am glad that someone had the balls to question your credentials and I am equally happy with your reply. While I don't agree with you all the time-such is life—I do respect your point of view.
I use VA Watchdog as a tool (a good tool) to teach Veterans about their claim, to learn and apply the lessons to be found.
I am a CVSO, In Country disabled Viet Nam Vet. I tell my Vets that I am here today but may not be tomorrow. That their claim is just that "their Claim", not mine and that they better be educated as to what goes next and how it goes. I welcome them questioning me about what I am doing. It is another set of eyes and a brain checking—I am human and thus screw up. I need help. We form a partnership—we bounce ideas off each other. Some handle their claims themselves with what help I can give—they feel in control-they call me or come by at times for my input as needed. I am "certified through the State of Texas. I go every year to maintain my certification. I spend time reading court decisions, updates, and the CFR's.
I rely on VA Watchdog along with other resources ti keep me up to snuff. For the vets that for some reason can't handle their own claims-I do the paperwork-I have the and want them to see exactly what I am doing and explain to them the "why's".
I furnish copies of material sent to the VA—I keep copies in my files-of course the VA would never lose files nor would they wrongly take out of context and use it to make a decision.
You guys are doing a great job.
Texas CVSO
Answer:
Interestingly, the Ohio CVSO who questioned my credentials has become a friendly voice. As I've said, I welcome anyone who has any questions...there's nothing much to hide here. What you see is pretty much it.
You're obviously one of the good guys. Although I'm often critical of any VSO, if you read my stuff you'll know I'm very supportive of the state/county system. If I were king for a day, the VSO from a Veterans Service Organization would be done away with and all those millions of taxpayer dollars they are given would be pumped into your offices so we can get some real work done.
You're right of course, the filing of a claim for disability compensation is not a spectator sport. In my work, I don't actually do anything for the people who write to me. I tell them what needs to be done and offer them a map of how to do it and then check it for them...other than that, it's their project, not mine.
The only folks I do get down and work for are those who can't help themselves.
The problems seem to come when the veteran wants to participate and the VSO doesn't. You probably answer your phone and return phone calls. The great majority of VSO's don't do that. Many VSO's won't speak to a wife who is sitting there with her veteran husband. I had a DAV VSO curse me for a fool because I wrote him a letter asking why he wouldn't return my calls. As it turns out I'm not his only customer, he has problems of his own, my family lineage is questionable and he had taken an extra pain pill right as he started to go postal, cry and hung up on me.
That was my turning point where I fired DAV and set about learning this stuff.
Keep up your good work with those Texas veterans...Larry and I will do all we can to keep good information flowing your way.