Overseers fear VA’s new appeals modernization will go the way of past failed projects

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The Veterans Affairs Department has about a year left to get its new, faster appeals process off the ground and ready for prime time.

Since Congress passed and the president signed the Veterans Appeals Improvement and Modernization Act into law last summer, VA is piloting and has seen some success with the Rapid Appeals Modernization Plan (RAMP).

But members of the House Veterans Affairs Committee — many of whom worked with veterans service organizationsfor years to perfect the new appeals modernization law — say they fear VA’s latest modernization project will go the way of many of the department’s previous failed efforts.
The Government Accountability Office said it’s also concerned, mainly because VA’s implementation plan for RAMP has some holes. VA’s appeals process has been on GAO’s High-Risk List since 2003.

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